Privacy Policy

This policy explains what CyberFleet collects, why, who it is shared with, and the choices you have. It applies to the CyberFleet app on iOS, Android and the web, and to this website.

CyberFleet is an independent app for vehicle owners. It is not affiliated with, endorsed by, or sponsored by Tesla, Inc. In this policy, "vehicle data" means the information a manufacturer makes available about a car you have connected.

Account: your email address and name, provided when you register or sign in with Google or Apple. If you use Apple's Hide My Email, we only receive the relay address Apple gives us.

Driver profile: the display name, handle, photo, bio, home city and home electricity rate you enter. Your display name, handle, photo, bio and city are shown to other drivers; your home rate is private and only used to price your home charging.

Content you create: club posts, event listings and RSVPs, messages, beacons sent to friends, and notes or names you add to drives and charging sessions.

Support: anything you send us when asking for help from your account settings.

CyberFleet reads vehicle data only after you connect a car through the manufacturer's own sign-in page and approve the permissions it lists. We never receive or store your vehicle account password.

Depending on the permissions you approve, the data can include: location, speed, heading and gear state; battery level, range and charging status; climate and tire pressures; odometer; lock, sentry and software version; drive and charging history, and charging invoices.

Free accounts store no vehicle data at all. Vehicle syncing requires a Solo or Fleet plan, and only cars holding a slot on your plan are ever read.

Vehicle data is stored on your account so we can show your history and calculate drive and charging costs. You can pause syncing for a car, disconnect your vehicle account, or withdraw access in the manufacturer's own account settings at any time.

If you turn on location sharing, your car's last known position is shown to the audience you choose: friends only, or everyone on the map if you also enable public discovery. Sharing is off until you enable it, and each detail (speed, battery, charging, climate, odometer, tires, lock state, software) has its own switch.

You can reduce precision to roughly a kilometre, roughly five kilometres, or city level, and ghost mode hides you for a chosen period. Turning sharing off stops new positions from being published.

Plan and extra-car payments are processed by Base44 Payments, powered by Wix. Your card or payment details are entered on the payment provider's checkout page and are never received or stored by CyberFleet.

We keep the plan, product, amount, currency, date and the provider's order and subscription identifiers so we can activate your plan, show your billing history and answer billing questions.

When the app talks to our servers we receive the technical information needed to answer: your account session, IP address, request path and time, browser or app version, and error details if something fails. This is used for security, debugging and keeping the service running.

We do not use advertising identifiers, we do not track you across other apps or websites, and we do not run third-party advertising or behavioural profiling in the app.

To create and secure your account, sync the cars you have connected, build your drive and charging history, calculate costs, show your live status to the people you have chosen, run clubs and events, process plans and payments, send service messages, prevent abuse, and meet legal obligations.

We do not use your vehicle data or location to train advertising profiles, and we do not send it to data brokers.

Other drivers, only as your sharing settings allow: your profile details, and the live details and audience you selected.

Service providers that run the product for us: the manufacturer's Fleet API (to read your cars), our hosting and database provider (Base44), Base44 Payments powered by Wix (to take payments), and our email provider (for sign-in and service email). Each receives only what it needs for that task.

Legal: we may disclose information if required by law, or where necessary to protect the rights, safety or property of our users, the public or CyberFleet.

Business transfer: if the service is sold or merged, account information may transfer as part of it, under this policy.

We do not sell your personal information, and we do not share it with advertisers.

Data is stored on servers in the United States, and access tokens for vehicle connections are held server-side, never exposed in the app. Access is limited to what each part of the service needs, data is encrypted in transit, and vehicle connections can be revoked by you at any time.

No service can promise perfect security. If a breach affects your data, we will notify you and the relevant authorities as required by law.

Your profile, vehicles and recorded history are kept for as long as your account exists. Deleting your account removes them.

Billing records are kept for as long as tax and accounting rules require, even after an account is closed. Error logs are kept for a short period and then discarded.

In the app you can change or switch off every sharing detail, set location precision, use ghost mode, pause syncing for a car, disconnect your vehicle account, and delete your account (Settings → Account → Delete account), which removes your profile, vehicles and recorded history.

You can also ask us for a copy of your data, to correct it, or to delete it, by writing from your account settings. You can withdraw a vehicle connection's access in the manufacturer's own account settings as well.

If you are in the EEA, the UK, Switzerland or California, you have the right to access, correct, delete, restrict or port your personal information, to object to certain processing, and not to be discriminated against for exercising those rights. We respond to verified requests within the time the law allows.

CyberFleet is for adults who own or are permitted to use a vehicle. It is not directed to children, and we do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us from your account settings and we will delete it.

If this policy changes in a material way, we will post the new version here, update the date below, and where appropriate tell you in the app before the change takes effect.

Questions about this policy, or a request about your data, can be sent from the account settings of your CyberFleet account. We reply to the email address on that account.